Infotel provides the unmanaged business and leisure traveller with online access to view and book accommodation worldwide.
Infotel also have a team of reservations specialists based in our offices for those travellers who prefer to book over the telephone.
Partner hotels benefit from enhanced details pages which promote their best rates and hotel deals. They are also able to display unlimited high quality photographs on their page.
A brief history:
When Infotel first opened its doors in 1989 it provided a simple, comprehensive, telephone based information service using computers to match guest criteria with suitable partner hotels nationwide. At that time expensive guidebooks were the main source of information and the simplicity of the service and friendliness of our agents quickly proved very popular.
In 1992, in response to customer demand, the service was enhanced to include a full booking facility and in 1995 we launched our own website, one of the first in the industry.
Today Infotel are a global player in the travel marketplace with the ability for our clients to book hotels, conferences, flights, trains and more, online instantly, anywhere in the world.
Infotel have dedicated web servers, managed in-house by our team of IT professionals.
As our business has grown we realised we needed to offer more services to the corporate client and as a result we segmented our business and Infotel Solutions Limited became the parent company.
Relationships developed within the travel industry, coupled with a constant desire to reduce client spend has enabled us to drive down the costs of business accommodation and venue planning.
Infotel Solutions Values
Recruiting, retaining and developing staff through excellent management
Encouraging pride, happiness and fun in the workplace
Ensuring an open flow of information upwards as well as downwards
Knowing which decisions can be made alone and which need to involve others
Being more concerned with identifying causes of mistakes than assigning blame
Influencing others through knowledge and skills rather than through official status
Ensuring the right range of skills and level of resources exist within the team to meet demand
Welcoming and valuing new ideas for improving efficiency
Thanking people for their support and contributions