These are general hotel policies for
Ubud Heaven Sayan.
As they may vary per room type; please also check the room description.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Ubud Heaven Sayan in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A damage deposit of IDR 500000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Accepted Credit Cards
American Express. Visa. Euro/Mastercard.