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Infotel Customer Testimonials

Taken from a selection of comments sent by our very happy clients. We always welcome feedback and if you'd like to share your opinion with us, click the contact us button at the top of this page.

"I was not aware that we had been working together for fifteen years, how time flies when one is having fun. what can we say about a service that works as well as infotel`s we make a call give a post code or area sometimes a preference after your research we get a text or email and that's it job done, all we have to then do is enjoy the evening after a little work may be. the relationship we have enjoyed is one of trust, on most occasions i have left it to the reservation specialist to locate accommodation to suit and often say if they are happy so will i and send me the details. over the years i have never been let down and only on a very few occasions we had to travel a little to meet my exacting requirements, i do like my comforts you know. The extra miles traveled have always been rewarded with quality. well done infotel with your band of advisers where we are always greeted with a friendly voice willing to help, it removes an extra task and allows one to concentrate on the work in hand knowing that the base camp for the night is secured."

- Richard Hurley

"The service i received from infotel was excellent. Will happily use again in the future."

- Carol Eyre-

"When i booked the rollason wood hotel in birmingham it was the first time i had ever used the infotel website. I found it extremely fast and easy to use. I requested the hotel that i wanted and the team at infotel booked it and sent through the confirmation. Now i know how easy it is i will continue to use infotel to book hotels whenever i need them."

- E Mullen-

"I have used infotel on more than one occasion and have never had any complaints. All i have to do is put through a request and they will find somewhere meeting all of my requirements and within budget, plus the hotels are always a good standard!"

- Mark Dimmock-

"I used infotel.co.uk to book the grove hill hotel, london. The website was easy to use and i had a confirmation sent through within minutes. I have used infotel since and will continue to use them as i really appreciate the service that they provide."

- Leigh Dickinson-

"I used infotel.co.uk to book the kings arms brentford as i was staying in the area to watch a football match. I had never used infotel before but was very impressed with their service. They sent over my booking confirmation quickly and in an efficient way for me and when i arrived at the hotel and there was a problem with my payment details they were very fast to help me solve the problem. I will be using infotel again as i was so impressed by their standard of service."

- John Harvey-

"My wife and i stayed in surrey at the camberly guest house which i booked on infotel.co.uk. The website was easy to use and i did receive my confirmation quickly although there was some confusion with the payment method. If i was to use infotel again i would call directly to make sure all of my details were correct."

- Alan Watson-

"I called infotel to find me a hotel in central london. They worked quickly and found me something within my budget, which is pretty impressive for such a busy area. I have used infotel for many years now and they have never failed me yet."

- Chris Goddard-

"I made this reservation through infotel as i was unable to locate a number direct. Service was good and staff were helpful. I have now added to my favourite contacts list so i can use again in the future."

- Adam Kear-

"I had previously used infotel in the past for bookings so i asked them to find myself and a colleague accommodation in the poole area. They found us a nice hotel and the location was prefect due to our requirements. I will happily use infotel again and have advised my colleagues to do the same."

- Neil Duffield-

"I used infotel.co.uk to book my stay at green man stanford. The service was great and everything went through smoothly. I have another potential booking for march and will happily have infotel make the booking on my behalf."

- Kevin Pakes-

"I was staying in manchester for the evening so i used infotel.co.uk to find the city stop apartment hotel. I requested the hotel and received a confirmation very quickly. It is a very easy way to book accommodation."

- Anthony Mcquaid-

"I needed some cheap accommodation in london but of course i wanted a good standard hotel. Using infotel.co.uk i booked at the grove hill hotel, south woodford. The only issue i had was that the website did not clearly state that some of the rooms did not have an en suite bathroom. This meant i had to change my room when i arrived at the hotel. Other than this the website is easy to use and quicker than going directly to the hotel."

- Agnieszka Katniak-

"Very happy with the quick efficient service from infotel, will use again for future bookings."

- Mark Mcpyke-

"I found infotel staff very good, helpful and nice to talk to. Will definitely use them again for any future requirements."

- Joel Ackerman-

"We used infotel.co.uk to book the exeter toby carvery and lodge and lodge. I had never thought to use infotel before but the website was quick and easy and i received an easy to understand confirmation via email with all the details i needed."

- Nigel Coleman-

"I went on infotel.co.uk to book the cley hall hotel in spalding. The website was easy to use and i was able to find something in the area i needed and within my budget with minimal searching. I would recommend infotel!"

- Mark Schubert-

"Me and some friends decided to use infotel to book into the normanhurst hotel in manchester. The service i received when i called infotel was brilliant and the lady i spoke to was so friendly and helpful. I gave her my requirements and she came back to me with options, all suitable, for me to choose from. I have saved the number and will be using infotel again."

- Claire Brindle-

"I used infotel.co.uk to book the grove hill hotel in london. I always use infotel when i need to find somewhere to stay whilst i am working. They always find me something within budget and provide me with an excellent and friendly service."

- Stuart Bowler-

"We had a very pleasant stay at royal victoria hotel which i booked through infotel. Although the hotel i originally requested was fully booked the team at infotel worked quickly to find me somewhere else suitable to stay and made sure they called me with the options that they had found. I appreciated this as it meant i still felt that i was choosing my accommodation, it was just made much easier!"

- Winifred Brougham-

"My friend and i stayed at corn mill lodge hotel in leeds which i booked on infotel.co.uk. I had never used the infotel website to book a hotel before but found it extremely fast and easy to use and saved me the hassle of going to the hotel directly, i will not hesitate to use infotel.co.uk the next time i need to book a hotel."

- Jayne Watson-

"I stayed at hotel riviera in bournemouth, booked through infotel. They did a good job in helping me find somewhere close to the area that i was working in and within the budget that i gave them. After calling them they came back to me quickly with some options for me to choose from and soon after i received the confirmation to let me know it had been booked. I have used the infotel service for many years and i will definitely continue to use their services."

- Alex Booker-

"I used infotel.co.uk to book at lampeter hotel in bournemouth and i am very happy with the service i received. I sent through the request and not long afterwards i got an email to confirm the accommodation with no problems at all. Next time i need somewhere to stay i will not hesitate to use infotel."

- Kevin Christopher-

"We stayed at amblehurst hotel, manchester which we booked through infotel. We had never used infotel before but were very impressed with the service that they provided us with. At short notice they managed to find us a cheap and good value hotel in manchester, which is a very busy area. We will definitely use infotel again, a very satisfying experience."

- Nigel Stroud-

"I used infotel to book the thorpe lodge hotel. I have used infotel for a few years now and they always manage to find me the good standard, cheap hotels in the area that i am working in. I would recommend infotel to anybody that needed to find somewhere fast and within budget."

- Duncan Campbell-

"We stayed at the aber hotel, crouch end which we booked through the infotel.co.uk. Using the website was simple and easy for me to use and the process was very fast. I have no complaints and will use infotel again."

- Carole Armstrong-

"We stayed at the majestic hotel in london which we booked on infotel.co.uk. The website was very helpful for us and when it came back that the hotel we had originally requested was fully booked the team at infotel quickly found us a replacement in the same area within our budget. We will definitely use infotel again when we need accommodation."

- Carol Pollard-

"I stayed at lampton guest house booked via infotel.co.uk. I found the website easy to use, especially since i have not used anything like that to book a hotel before! i stumbled across the infotel website by accident and now i have the web address stuck on my fridge! i will definitely be using them again!"

- Richard Aitken-

"I stayed at bellingham hotel in wigan, booked through infotel.co.uk. I found the website was easy to use and they got back to me very quickly with a confirmation. I will use infotel again when i need somewhere to stay."

- Nathen Clarke-

"I stayed at ellwyn hotel in edinburgh booked through infotel.co.uk. Booking the hotel on infotel.co.uk meant that there was no stress for me as it was all done for me. I was very impressed with how quickly my confirmation was sent through and i will definitely be using the service again!"

- Bob Fordham-

"I stayed at grove hill hotel in london booked via infotel.co.uk. The website was easy to use and i received my confirmation very quickly. I will definitely book through infotel.co.uk again."

- Anthony Cacchio-

"I stayed at the sir alfred hitchcock hotel in london, booked via infotel. I received excellent service from the team at infotel. They found me somewhere quickly taking into consideration all of my requirements."

- Paul Mcnamara-

"I stayed at de vere dunston hall booked via infotel. The service i received from infotel was very good. They did struggle to contact me on this occasion and as a result it took a while for the booking to go through, but i have no complaints and will definitely use infotel again in the future."

- Keith Norman-

"I stayed at grove hill hotel booked via infotel.co.uk. The website was extremely easy to use and after i had put in my request infotel dealt with it quickly and after a very short period of time i received the confirmation for my booking."

- Christiane Meikle-

"I stayed at bagden hall hotel booked via infotel. I have used infotel for a number of years and have never had any complaints. Infotel should rest assured i will be calling them again to make more bookings!"

- Ben Wilkins-SJD SPORTS

"I stayed at innkeepers lodge hornchurch, booked via infotel.co.uk. I am a great believer of infotel as a company and have used them for many years. I would definitely recommend them to anyone who needed a fast and reliable service to help them find accommodation meeting all their requirements."

- Chris Bingley-

"I stayed at raigmore hotel in inverness booked through infotel. I received excellent service from the staff at infotel. When i needed to amend the booking and change the dates they helped me do so quickly and stress free."

- Joan Sutherland-

"I stayed at lansdowne hotel and conference centre in norwich, booked through infotel. The service they provided me with was brilliant. They found me something that met my requirements and got back to me quickly with some options. I would not hesitate to use this service again."

- Mark Smith-

"I stayed at coach house hotel booked via infotel. The infotel staff were extremely helpful and they found me somewhere quickly and within my budget. I will definitely use them again."

- Jon Farnol-

"I stayed at ellwyn hotel booked via infotel.co.uk. I found the website extremely easy to use and will definitely use it again."

- Graham Deane-

"I stayed at the wycliffe hotel which i booked via infotel.co.uk. I found the website very useful to find what i was looking for and will definitely use infotel again."

- Michael Valenzia-

"I stayed at gilwell park booked through infotel.co.uk. The website was very quick and easy to use and i will definitely use the website again."

- Ernest Hind-

"I stayed at the ellwyn hotel booked via infotel.co.uk. Their website was very easy to use and i would highly recommend it to anyone. I will be using infotel.co.uk again."

- David Glancy-

"I stayed at the corn mill lodge hotel booked via infotel. The service from infotel was excellent."

- Bernie Keavy-

"Infotel booked me into the swan hotel, leighton buzzard. I was very pleased with the service provided and have used them for a number of years. I gave them a short criteria of what i required and a hotel was sourced for me meeting the criteria. Great service infotel!"

- Douglas Clifford-

"Quick, simple and easy to use, i will use infotel again"

- Adam Nadin-

"The service from infotel ran very smoothly. I often travel around the country especially in scotland and i will be using infotel again!"

- Hilary Tetley-

"I made this booking via the infotel website, i found it very easy to use and the booking was made in no time at all!"

- Katie Hammond-

"I was happy with the service i received from infotel. It was much easier than going through an internet site. The staff were friendly, efficient and i had a very successful stay."

- Mary Murray-

"I was happy with the service i received from infotel. It was much easier then going through an internet site. The staff were friendly, efficient and i had a very successful stay."

- Mary Murray-

"This was my first time using the infotel website, i found it very easy to navigate my way around the site and found exactly what i needed. The response was fast, prompt and overall received excellent service!"

- Ron Scrimgeour-

"The service at infotel is excellent. At first i had problems receiving my confirmation via email so i rung up and spoke to rory on the reservations team. He was extremely friendly and made sure that i received confirmation in time for my stay. When the email failed again he went onto post my confirmation and i really felt he went to all lengths to make sure i got it."

- Ian Vincent-

"I accidently doubled booked on the system, but it was quickly resolved by the team and they made consistent contact which felt very personal."

- Steve Walkden-

"I put through a internet request which was easily done and then dealt with quickly."

- Janey Hennessy-

"I put my request through online and it was dealt with very quickly - i recieved confirmation almost immediately - very good service from infotel!"

- Elise Pomeroy-

"I had no problems at all with the staff and they were very friendly over the phone."

- Mary Iversen-

"The staff at infotel dealt with my my request very quickly and were able to find me something suitable to my needs."

- Catherine Tait-

"The staff were very friendly and efficient in getting our room booked quickly. There was confusion with the rooms but the infotel agents were quick to sort it out and it was done over the phone in a matter of minutes."

- Mary Anne Cooke-

"Infotel is great for booking hotels. Simple and easy. What makes it outstanding though is the customer service provided by rory blair who i deal with on a daily basis for company bookings. He is very friendly, accurate and just totally amazing. Thanks five stars to infotel from shropshire cooling services ltd."

- Rachel Cook-Shropshire Cooling Services

"Infotel team were efficient, team had taken notes into consideration and as i was pregnant made sure i had a room on the ground floor - 5/5 - can't fault - would use us again"

- Bex Hough-

"I am probably the worst person ever to impress. My standards of service i expect to receive are set very high but rory blair is just amazing. I know first hand just how busy all your staff are yet rory gave me a personal, first class service that has really impressed me. i have had call to contact him again since my first booking & yet again his attention to detail, prompt response and ability to deal with a tight deadline/ limited budget & down right impossible rooms numbers has further impressed me even more. i would like to thank you and your company for training and nurturing such a highly motivated and polite employee, and please pass on my thanks to him also. "

- Thomas Sneath Ba Hons, Dip Dea-ARK PROPERTY CENTRE

"I always call the team at infotel when i have to make hotel bookings for the engineers. They are a great bunch and always book accommodation within my budget, which i would like to add is not always great!! they save me lots of time trawling the internet - well done and thank you!! i will be calling you again at the end of the week."

- Julie Sparkes-

"Lee makes my hotel bookings daily and all i can say is the same as tina turner "you`re simply the best""

- Charlotte Hardie-

"I am very happy with the excellent sevice provided. Full and comprehensive explainations offered, swift and helpful contacts on behalf of yourselfs to solve any problems. A job well done."

- Gareth Healey-Orange

"Thank you very much! i appreciate your assistance. "

- Patty Wolf-

"Dear yasmin thank you very much for the hotel confirmation and for your help in arranging it. sincere regards"

- Stuart Atkinson-Senator International Ltd

"Many thanks for a very prompt and helpful service. I`ll certainly use infotel in the future."

- Phillip Williams-

"May i say a very big thank you to all the team at infotel for all the hard work you have done on my behalf all year. It was truly appreciated and even my boss was impressed with your performance. I look forward to working with you all again next year"

- Carole Lynch-TEK Personnel Consultants

"Dear pam, the only problem i have at the moment is that i do not get to say thank you to all of the lovely helpful people you have there, so i hope that you would be kind enough to say a great big thank you to all of them for me."

- Carole Lynch-TEK Personnel Consultants

"Gee, that's just wonderful because mr fabbian wanted to have this rate but we were confirmed with eighty pounds per room night in the 1st place. I queried but was told that you will book it for us as soon as the rate becomes available. This is great customer service! thank you so much, rachel."

- Irene Law-

"Hi pamela, thanks for the info. Everything else is a ok as usual. The girls and boys are doing a sterling job."

- Carole Lynch-TEK Personnel Consultants

"Hello natasha, many thanks for your assistance in booking this accommodation. I will use this service again."

- Max Lizriebold-

"Hi mary, thanks for all your help with this."

- George Price-Lagonda Solutions Ltd

"I have been booking accommodation with infotel for many years, and i have been very pleased with the level of service and attention to details. Highly recommended!"

- Private-

"Quick and simple to use and always a friendly voice on the other end of the telephone."

- Karl Pitman-

"Really well, dealt with by rory, he was fantastic!"

- Simon Avigdor-

"Will definitely be calling you at infotel again."

- Mark Thornton-

"Spot on with all my bookings!!!"

- Renae Wild-

"Thanks for the details, big thanks for finding me accommodation it was becoming a thankless task that you took off my hands and sorted!!! i shall without a doubt be using infotel again if all the staff are as helpful and friendly as yourself rebecca!!"

- Louise Osullivan-Catfoss Recruitment Ltd

"At long last i have a few minutes to write a personal testimony regarding lee. i had been briefly dealt with infotel over the last few years, but doing the bulk of accommodation myself… due to knowing that if i did it, then it was correct. in january this year, we decided to exhibit in germany and due to the vast number of hotel accommodations and different dates required i knew at an early stage i would need help!!! this is where i fell particularly lucky as lee picked the phone up ….believe me the poor boy had his work cut out as it was quite a challenging requirement. he worked endless to find me a hotel at the last minute and never lost his cool with all the on-going changes. you have a real gem working for you. lee is very professional, has a calming manner and above all listens to my requirements fully - a rare thing these days! his is particularly knowledgeable and will always point me in the right direction whenever needed. his is non-judgemental but due to our excellent working partnership he knows what standards synseal require and again will always assist me in my errors!!! whilst we have worked together he has never made any mistakes and if he is unsure in my instructions, he will always ring me before proceeding and always confirms our bookings via my e-mail. believe me, by infotel having our company credit cards it just means either a quick e-mail to lee or a phone call, and the job is done – obviously i can then get on with other parts of my job knowing that hotel requirements are being confidently dealt with by him. i trust him implicitly. whilst i would not wish to embarrass lee in anyway by over-praising, you are exceptionally lucky to have him on your team. i hope you now know how much he is appreciated by both myself and other directors at synseal and please ensure you pass on our complements to everyone at infotel. keep up the good work!!!! "

- Laura Walker-Synseal Extrusions Limited

"Good morning, i just wanted to say a huge thank you to the infotel team - for not only making my job of finding rooms for our team of engineers completely pain free but also for saving our company a considerable amount of money on a regular basis - but most of all being a most pleasant extension to our team, thank you all for being so helpful and cheery! "

- Wendy Reynolds-Aker Solutions

"Happy with service. Called back straight away. Will use again."

- Sean Conway-

"Infotel is easy to use. Would use us again, but no more trips this year."

- Clive Griffith-

"Happy with our service. Would use us again. 4.5/5 rating. Will give your number to friends & family to book further accommodation."

- Michelle Bell-davis-

"You have made my life easier. Took your number to use again."

- Linda Piekielniak-

"Completely satisfied. Completed end to end process in good time."

- Chris Soulsby-

"No issues with infotel, booked online. Email sent to confirm. Accommodated all my needs. Booking completed end to end in 30 minutes, fantastic. Would certainly use infotel again."

- Stephen Tucker-

"Smooth process no problems what so ever. Would use us again. Didnt know about us until went online, so pleased to have found us. Rank @ 5 out of 5!! no complaints!"

- Shirley Sedgwick-SHIRLEY SEDGWICK

"No issues, will use again, & will recommend infotel."

- Elizabeth Rasdall-

"Infotel booking was smooth and faultless. I would use them again and will reccommend infotel and keep their contact details."

- Anthony Laurent-

"Online booking, happy with service and will use infotel again in the future."

- Joanne Franklin-

"Hi rosie… firstly, many thanks for the information regarding synseal opening a direct account with yourselves, but as explained its probably better for us to keep using the system lee and i have currently in place. secondly, at long last i have a few minutes to write a personal testimony regarding lee. i had been briefly dealing with infotel over the last few years, but doing the bulk of accommodation myself… due to knowing that if i did it, then it was correct. in january this year, we decided to exhibit in germany and due to the vast number of hotel accommodations and different dates required i knew at an early stage i would need help!!! this is where i fell particularly lucky as lee picked the phone up ….believe me the poor boy had his work cut out as it was quite a challenging requirement. he worked endless to find me a hotel at the last minute and never lost his cool with all the on-going changes. you have a real gem working for you. lee is very professional, has a calming manner and above all listens to my requirements fully – a rare thing these days! his is particularly knowledgeable and will always point me in the right direction whenever needed. his is non-judgemental but due to our excellent working partnership he knows what standards synseal require and again will always assist me in my errors!!! whilst we have worked together he has never made any mistakes and if he is unsure in my instructions, he will always ring me before proceeding and always confirms our bookings via my e-mail. believe me, by infotel having our company credit cards it just means either a quick e-mail to lee or a phone call, and the job is done – obviously i can then get on with other parts of my job knowing that hotel requirements are being confidently dealt with by him. i trust him implicitly. whilst i would not wish to embarrass lee in anyway by over-praising, you are exceptionally lucky to have him on your team. i hope you now know how much he is appreciated by both myself and other directors at synseal and please ensure you pass on our complements to everyone at infotel. keep up the good work!!!! est personal regards,"

- Laura Walker-SYNSEAL EXTRUSIONS LTD

"Good morning, i just wanted to say a huge thank you to the infotel team - for not only making my job of finding rooms for our team of engineers completely pain free but also for saving our company a considerable amount of money on a regular basis - but most of all being a most pleasant extension to our team, thank you all for being so helpful and cheery! "

- Wendy Reynolds-Aker Solutions

"I made a reservation via infotel requesting a hotel in bristol. I was booked into the best western victoria square hotel. I was very happy with the service and have been since day 1 in 1999. They are very efficient and friendly and enjoy using their service"

- Ian Branthwaite-SIEMENS PLC

"I went onto infotel.co.uk and made a reservation for the best western priory hotel in bury st edmunds. I was very happy with the website as i found it very easy to follow"

- David Jones-

"We made our booking through infotel as the cley hall hotel was a recommended hotel. Well done infotel ! great service!"

- Private-

"Accommodation was clean and tidy and location was superb. Infotel website was easy and efficient to use."

- Scott Wilson-

"Overall standard of hotel was excellent breakfast was 1st class.overall standard of hotel excellent. Infotel website was very easy to use to make a booking on."

- George Peacock-

"Accommodation clean and tidy and infotel agent very helpful in making the booking."

- Joanna Woodman-

"Very happy with ther overall standard of hotel and would use again. Happy with the hotel and found the infotel website efficient enough to make the booking through."

- Keith Veal-

"Happy with the standard of hotel and found infotels website easy to use to make bookings."

- Peter Dupres-

"Standard of hotel was great. Infotel website is a time saver for me"

- Laura Pereira-

"Hotel ok value for money and the infotel website was very easy to make bookings."

- A Kerruish-

"Hotel of a good standard and i would use again when back in the area. Infotel website was easy and efficient to use."

- Gerry Mitson-

"Very happy with the standard of the hotel and the infotel website was seamless. Hotel booked was very good and breakfast was excellent in the morning."

- Teresa Baker-

"Hotel was clean and tidy and the infotel website was easy to use to make a booking"

- Holly Leedham-

"Very good standard of hotel hotel was exceptional value for money will use again when in the area and very happy with the service provided by infotel"

- Adrian Fasoranti-

"Very good standard of hotel would use again when in the area. And was happy with the service provided by infotel"

- Mrs T Lanham-

"Hotel was value for money and service was very good via infotel"

- Mr Copplestone-

"We stayed at the premier inn glasgow east and made our reservation through infotel. The service provided was excellent"

- Mrs Wood-

"Was very happy with the hotel and the service provided by infotel would use us again."

- Chad Cole-

"We stayed at the shepherds house inn, reading and made our reservtion through infotel. The service provided was great"

- Private-

"Very good helpful website, had no problems on here, placing a booking."

- Barrie Penrose-

"I stayed at the sir alfred hitchcock hotel and booked my room via infotel. Everything was great!"

- Mahmoud Elfar-

"Infotel offer a great service. I will definitely be using them again to make my bookings."

- Mark Harden-

"We booked our stay at the all t yr country house hotel through infotel. Infotel are a great service to use. Infotel saved me so much time searching the internet for accommodation. Not to mention its a free service! will definitely be giving them a call again!!"

- Caroline Burn-

"We made our reservation through infotel as we have used their services many times before. They sourced us a hotel in our requested area very efficiently and would recommend their services"

- Mark Hopton-C A HOPTON AND SONS