These are general hotel policies for
As they may vary per room type; please also check the room description.
Please note that the property has several locations. Please contact the property in advance for further details.
Guests are requested to inform the property of their expected arrival time. This can be noted in the Special Request box when booking or negotiated directly with the administration of the property.
Please note that the hotel will contact you directly regarding the prepayment of your reservation. Prepayment should be made within 5 days after booking. The hotel reserves the right to cancel your reservation in case the deposit has not been transferred.
Please be advised that when booking appartments to NY period (Dec 31- Jan 2) an additional refundable deposit (1000 UAH) is required at check-in and will be returned upon departure. There is also non-refundable deposit sum 200 UAH on the day of booking for NY period, the hotel will contact you directly regarding the prepayment of your reservation.
Accepted Credit Cards
Bankcard. Euro/Mastercard. Visa. American Express.