These are general hotel policies for
As they may vary per room type; please also check the room description.
Please note that Heritage Retreat does not accept payments with American Express or Diners Club credit cards.
If you expect to arrive outside reception opening hours, please inform Heritage Retreat in advance, using the contact details found on the booking confirmation.
Transfers are available to and from Newcastle Airport. Please inform Heritage Retreat in advance if you want to use this service, using the contact details found on the booking confirmation.
Accepted Credit Cards
Euro/Mastercard. Visa. American Express.