These are general hotel policies for
As they may vary per room type; please also check the room description.
Please note that an oil fee for heating applies during the months of November to March. The fee is not included in the rate and is to be paid at the property.
To use the property's free shuttle from Kitakaruizawa Bus Stop, please make a reservation in advance. Contact details can be found on the booking confirmation.
Accepted Credit Cards
American Express. Visa. Euro/Mastercard. Diners Club. JCB. NICOS. UC.