These are general hotel policies for
As they may vary per room type; please also check the room description.
Please inform Masutomi Ryokan in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. Guests must check in by 18:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.
Accepted Credit Cards
No credit cards accepted for payment, Cash only.