These are general hotel policies for
Hakone Lake Hotel.
As they may vary per room type; please also check the room description.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. Guests must check in by 18:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.
Accepted Credit Cards
American Express. Visa. Euro/Mastercard. JCB. UnionPay credit card.