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Private (on
12/11/2009)
said: "Yes we had a good stay, only a short one but OK. We will use the hotel again."
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Private (on
23/09/2009 19:20:00)
said: "Made to feel very welcome, staff very friendly, nice location. Good facilities including a pleasant beer garden and conservatory. Very good value for money including a hearty breakfast. "
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Karen Turnbull (on
08/08/2008 11:06:00)
said: "I chose the Ellwyn because it was in close range of all the people I had to visit. On arrival, which was at 7am, I was greeted by the very friendly housekeeper and got checked in right away which was a bonus because I thought I may have had to come back later. She was very bubbly and even carried my rather heavy suitcase up 3 floors! I had booked a single room but was given an ensuite double room which was small but was well equipped with plenty of storage i.e. wardrobe chest of drawers etc. There was a good supply of tea & coffee, which was replenished every day, and an LCD TV was also in the room. The bathroom was spotless and more than adequate and the view from my room window was quite stunning with views right out over the Forth. I don't eat breakfast so I can't comment on the food and I didn't drink at the bar either but they have a friendly staff and no one bothers you. All in all I was very pleased with my stay at the Ellwyn in fact I tried to book again as I am coming back to the UK. "
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Douglas Hendrie (on
15/06/2008 14:58:00)
said: "Friendly and comfortable."
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Maureen Dowson (on
16/09/2009 14:44:00)
said: "This hotel needs a serious overhaul. The mattress in our room was horrendous and the sheets were torn and old. We enjoyed the breakfast, but the girl serving us wore jeans and trainers which is not a very good advert for any hotel. Hope these comments will be of use to you."
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Kevin Purton (on
05/02/2008)
said: "My Wife and three year old son stayed for 2 nights at the Ellwyn Hotel in
Portbello. We were in a family room which to be honest was very poor, the room itself was a good size and suitable for a family and the bathroom was fine.
But the beds and furniture were awful, old and falling to bits. The dressing
table was hanging off, lump of wood came off the windows when you tried to
open them and the aerial box for the TV was hanging off the wall and had not been
screwed back properly. Which was not really very good, especially if you have
toddlers in the room.
There were dirty marks all up the wall, and the whole room could of done
with a lick of paint.
It's a shame because the hotel is in a great position, has a nice bar and has
friendly staff.
I would suggest someone at your establishment vets this hotel as I would be
embarrassed to list this hotel on my website.
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Colin Mossman (on
11/06/2007 17:24:00)
said: "The staff were pleasent and helpful, however, when I arrived and asked at what time dinner was served I was informed that they did not serve meals during the week. When I informed them that Infotel had confirmed with them that food would be available they apologised and gave me a menu to choose from. The food was cooked well and was nicely presented so on that side I have no complaints. I don`t know what it will be like to stay there in the future as I was informed that the hotel was changing hands in about two weeks.
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