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Mike Coombes (on
30/01/2007) said: "The room was nice and I had a 3 course evening meal for £9.99 which was lovely! Really good value for money."
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Olly Warburton (on
09/07/2001) said: "VERY COMFORTABLE AND QUIET HOTEL. CLEAN AND TIDY WITH VERY FRIENDLY STAFF. CONVENIENT TO MOTORWAY, UNDERGROUND AND ESSEX."
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Private (on
05/05/2007 17:03:00) said: "Room and bathroom were of reasonable size, but not a superior as stated. Bathmat was not clean and only one face towel between us! Milk on courtesy tray was out of date, so maybe not checked too often. A less heavy rubber undersheet would be less sweaty during the night!!
On the whole a standard stopover."
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Lorraine Tutton (on
22/03/2007 16:42:00) said: "The staff were not customer focused at all and were not aware of customers needs, which is paramount within the hospitality industry."
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Would Stay Again
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Private (on
13/03/2007 18:52:00) said: "Arrived no towels in the room. Hairdryer not working. Unable to report this by phone because that was not working! The room could be a lot cleaner."
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Would Stay Again
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Mrs Durrant (on
06/03/2007 11:41:00) said: "The only reason I stay at Palms is for convenience when attending the nightclub on a Friday night. The bathrooms are always mouldy, there is wallpaper hanging off the walls in the room and the room service food, that we waited an age for was cold and not as advertised in the menu!
The reception gives a good initial impression and the reception staff are very friendly however the condition of the rooms lets the hotel down."
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Nicola Norman (on
21/02/2007 11:20:00) said: "This hotel is under renovation and we had a letter of apology on arrival. However this doesn`t excuse the half eaten pizza found in the drawer of one of our party, the rolled up sock covered in dust of another or the fact that we asked twice for towels and didn`t get any until we helped ourselves from the trolley next morning."
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