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Annette Frankland (on
26/03/2008 10:05:00) said: "Our visitors were not at all happy with the cleanliness of their rooms. Location was fine and the staff was very helpful. When the guests requested change of room they found that none of the alternatives were up to standard from a cleanliness point of view"
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Would Stay Again
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Private (on
07/03/2008 16:31:00) said: "The welcome at reception was warm and friendly and checkout was easy and strainghtforward. The room represented good value for money; it was clean, well decorated and had all the necessary features for a comfortable stay. It's close to Paddington and is very close to Hyde Park and the Serpentine. For breakfast, there was a good choice of continental and cooked food, buffet style; however, the self-service English breakfast was barely lukewarm and was disappointing."
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Would Stay Again
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Private (on
05/03/2007 08:05:00) said: "The heat (boiler) went out of order one night and it was no hot water until 4pm the day after. The radiator didn´t work either, so it was really cold in the room. But such things are bound to happen."
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Thank you for being so positive- the boiler went off
(without warning) and emergency plumbers were called out to resolve matter.
Everything was back to normal next day.
on 15/08/2007 14:46:50 |