These are general hotel policies for
As they may vary per room type; please also check the room description.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform RaiLei Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A security deposit of HKD 100 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation. A prepayment deposit via bank transfer is required to secure your reservation. The property will contact you after you book to provide any bank transfer instructions.
Accepted Credit Cards
American Express. Visa. Euro/Mastercard.