These are general hotel policies for
As they may vary per room type; please also check the room description.
Please inform Shirokuma Chalets in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Please note that the full amount of the reservation is due before arrival. Ski Japan Travel Co LTD will send a confirmation with detailed payment information. After full payment is taken, the property's details, including the address and where to collect keys, will be emailed to you.
Accepted Credit Cards
American Express. Visa. Euro/Mastercard. JCB.