These are general hotel policies for
Lake Saroma Tsuruga Resort.
As they may vary per room type; please also check the room description.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. Guests must check in by 19:30 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.
Accepted Credit Cards
American Express. Visa. Euro/Mastercard. JCB. NICOS. UC.