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Average guest rating:
8.5
 / 10
Fantastic
  Craxton Wood is a lovely property set in nice grounds. It has great conference space with nice break out rooms - it was very compact into one end of the building so would not disturb any hotel guests and even has it's own large entrance, there is plenty of parking. The food was great at this hotel and the restaurant staff were extremely friendly. Check in at the hotel was not very smooth however, we had to follow the group around the whole hotel until our rooms got highlighted to us which was time consuming. Our key would not work and the key card holder in the room which turns on the electricity was also broken and fell off the wall - the hotel had had a large power cut just before we arrived so I think the staff were behind trying to make up for this. We were supposed to have spa treatments and view the leisure facilities but found out they were fully booked here - later to learn that partners of agents had been given treatments. I feel this should have been organised so agents were given priority. on the treatments. Overal a nice stay and would visit again. Reviewed by Allana Braddon on 23 Feb 2016

Checking In & Out:

14:00 11:00

Macdonald Craxton Wood Hotel

Parkgate Road Ledsham, Chester, Cheshire CH66 9PB - United Kingdom
Booking Line: +44 (0)1775 843417
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A delightful traditional Hotel Ideal for business or pleasure. Well appointed bright accommodation, brand new leisure club. Our AA 2 rosette restaurant has been long regarded as one of the finest in the whole North West.

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Reviews

Recommended
8 out of 10
by Allana Braddon - 23 Feb 2016
Craxton Wood is a lovely property set in nice grounds. It has great conference space with nice break out rooms - it was very compact into one end of the building so would not disturb any hotel guests and even has it's own large entrance, there is plenty of parking. The food was great at this hotel and the restaurant staff were extremely friendly. Check in at the hotel was not very smooth however, we had to follow the group around the whole hotel until our rooms got highlighted to us which was time consuming. Our key would not work and the key card holder in the room which turns on the electricity was also broken and fell off the wall - the hotel had had a large power cut just before we arrived so I think the staff were behind trying to make up for this. We were supposed to have spa treatments and view the leisure facilities but found out they were fully booked here - later to learn that partners of agents had been given treatments. I feel this should have been organised so agents were given priority. on the treatments. Overal a nice stay and would visit again.
General Quality:
4out of 5
Cleanliness:
4out of 5
Location:
5out of 5
Service:
5out of 5
Value:
4out of 5
Food:
4out of 5
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