These are general hotel policies for
Plum Serviced Apartments Collins Street.
As they may vary per room type; please also check the room description.
Please note that this property has no reception. Guests are kindly requested to collect keys from 528 Swanston Street, Carlton, Melbourne. Express checkout is available; please speak to reception (Swanston St) at time of check-in.
Access to Plum Serviced Apartments Collins Street is via Elevator Number 1 in the foyer (it is the furthest elevator from the main entrance) for apartments located on the 13-15th floors. Please alight on level 14 and walk up to level 15 or down to level 13. There is no elevator access to 13th and 15th floors. Guests can use the 2 elevators for apartments located on other floors.
Please note that this property is strictly non-smoking. Penalty fees apply to those not observing this policy.
Please note that apartments are not serviced on weekends or public holidays.
Accepted Credit Cards
Diners Club. Euro/Mastercard. Visa. American Express.