These are general hotel policies for
Résidence Pierre & Vacances Les Gémeaux.
As they may vary per room type; please also check the room description.
After booking, you may reserve the location of your accommodation by calling the residence. Location preferences are subject to availability and available at an additional cost.
Until 21 April 2014 the reception of the Andromède building is open every day, 24 hours.
Reception opening hours from 04 July until 31 August 2014:
Saturday: 08:00 to 12:00 and from 14:00 to 21:00
Sunday: 08:00 to 12:00 and from 14:00 to 20:00
Monday to Friday: 09:00 to 12:00 and from 17:00 to 20:00.
If you expect to arrive outside reception opening hours, please inform the property in advance. Contact details can be found on the booking confirmation.
From 04/07/14 to 31/08/14, room rates include: accommodation, all taxes and charges (excluding local tax), TV, bed linen, towels and end-of-stay cleaning (except the kitchen area and the washing up). Also included (1 week stay minimum):
• Free access to the resort's outdoor swimming pool
• 1 Loisipass* (leisure pass) worth EUR 50, per apartment per week giving access to numerous on-site leisure activities
* not refundable if the pass is not used. Pierre & Vacances independent partners.
Guests staying longer than one week can renew their choice of services at the reception at the end of each week.
For short stays of 2 nights minimum, beds are made upon arrival. Arrivals are possible from 14:00 and departures should be before 12:00 (subject to availability, they may be possible until 17:00).
For stays of 7 nights or more, beds can be made upon arrival at an extra cost per person.
A baby kit, suitable for children under 2 years weighing less than 15 kg can be requested at an extra charge. The kit includes: 1 cot, 1 high chair. Subject to availability.
A guarantee deposit of EUR 200 per apartment will be charged on the day of arrival and should be paid by cheque or credit card.
Accepted Credit Cards
Carte Bleue. Euro/Mastercard. Visa. American Express.