These are general hotel policies for
Résidence Pierre & Vacances Les Chalets des Arolles.
As they may vary per room type; please also check the room description.
A guarantee deposit of EUR 200 per apartment will be charged on the day of arrival and should be paid by cheque or credit card.
Reception opening hours:
From 13 December 2013 to 27 April 2014:
Monday to Thursday: 09:00 to 12:00 and 16:00 to 19:00.
Friday: 09:00 to 12:00 and 16:00 to 20:00.
Saturday and Sunday: 08:00 to 12:00 and 14:00 to 20:00.
If you expect to arrive outside reception opening hours, please inform the property in advance. Contact details can be found on the booking confirmation.
For summer 2013, room rates include: accommodation, all taxes and charges (except local tax), a TV, bed linen and end-of-stay cleaning (except the kitchen area and washing up). Also included during summer (1 week stay minimum):
• Free access to a public outdoor swimming pool in the ski resort
• 1 Loisipass* (leisure pass), worth EUR 50, per apartment per week giving access to numerous on-site activities
* not refundable if the pass is not used. Pierre & Vacances independent partners.
For winter 2014, room rates include accommodation, all taxes and charges (except local tax), a TV, bed linen and towels, end-of-stay cleaning (except the kitchen area and dishes).
Guests staying longer than 1 week can renew their choice of services at the reception at the end of each week.
For short stays of 2 nights minimum, beds are made upon arrival. Arrivals are possible from 14:00 and departures should be before 12:00 (subject to availability, they may be possible until 17:00).
For stays of 7 nights or more, beds can be made upon arrival at an extra cost per person.
A baby kit, suitable for children under 2 years weighing less than 15 kg can be requested at an extra charge. The kit includes: 1 cot, 1 high chair. Subject to availability.
After booking, you may reserve the location of your accommodation by calling the residence. Location preferences are subject to availability and available at an additional cost.
Accepted Credit Cards
Other Cards. Carte Bleue. Euro/Mastercard. Visa. American Express.