These are general hotel policies for
Pierre & Vacances Les Ravines.
As they may vary per room type; please also check the room description.
After booking, you may reserve the location of your accommodation by calling the residence. Location preferences are subject to availability and available at an additional cost.
From 13 December 2013 until 27 April 2014:
Monday to Thursday: 09:00 to 12:00 and 17:00 to 19:00
Friday: 09:00 to 12:00 and 16:00 to 20:00
Saturday: 07:30 to 22:00
Sunday: 08:00 to 12:00 and 17:00 to 19:30.
From the 27 June 2014 until 31 August 2014:
Sunday to Friday: 09:00 to 12:00 and from 17:00 to 19:00
Saturday: 08:00 to 12:00 and from 14:00 to 20:00
Closed the Wednesday.
If you expect to arrive outside reception opening hours, please inform the property in advance. Contact details can be found on the booking confirmation.
For stays of 7 nights or more until 27 April 2014, room rates include: accommodation, all taxes and charges (except local tax), TV, bed sheets, towels, end-of-stay cleaning fee (except for kitchen area and washing up).
From the 27 June until to 31 August 2014, prices include: accommodation, all taxes and charges (excluding local tax), TV, bed linen, towels and end-of-stay cleaning (except the kitchen area and the washing up) and also free access to the indoor swimming pool of the Chaudanne Olympic Park.
Weekly quantities of the following are included in the room rates: dishwasher detergent (or dish soap), all-purpose cleaner, detergent, a double-faced sponge, and a dishcloth.
Guests staying longer than one week can renew their choice of services at the reception at the end of each week.
For short stays (2 nights minimum), beds are made upon arrival and check-in is possible from 14:00 and check-out should be before 12:00 (according to availability, they may be possible until 17:00).
For week stays (7 nights minimum), beds can be made upon arrival for an extra cost per person.
A baby kit, suitable for children under 2 years weighing less than 15 kg can be requested at an extra charge. The kit includes: 1 cot, 1 high chair. Subject to availability.
A guarantee deposit of EUR 200 per apartment will be charged on the day of arrival and should be paid by cheque or credit card.
For any invoice requests, please note that the name used will be the name stated on the reservation.
Accepted Credit Cards
Carte Bleue. Euro/Mastercard. Visa. American Express.