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These are general hotel policies for
Pierre & Vacances Les Ravines.
As they may vary per room type; please also check the room description.
After booking, you may reserve the location of your accommodation by calling the residence. Location preferences are subject to availability and available at an additional cost.
Reception hours until 24 August 2013:
From Sunday to Friday : 9:00 to 12:00 and 17:00 to 19:00
Saturday from 08:00 to 12:00 and 14:00 to 20:00
Closed on Wednesday.
From 13 December 2013 until 27 April 2014:
Monday to Thursday: 09:00 to 12:00 and 17:00 to 19:00
Friday: 09:00 to 12:00 and 16:00 to 20:00
Saturday: 07:30 to 22:00
Sunday: 08:00 to 12:00 and 17:00 to 19:30.
If you expect to arrive outside reception opening hours, please inform the property in advance. Contact details can be found on the booking confirmation.
For summer 2013, room rates include: all taxes and charges (except local tax), TV, bed sheets and end-of-stay cleaning fee (except kitchen area and washing up). And also during summer:
• Free access to the public outdoor heated swimming pool of the ski resort.
For winter 2014, room rates include: accommodation, all taxes and charges (except local tax), TV, bed sheets, towels, end-of-stay cleaning fee (except for kitchen area and washing up).
Weekly quantities of the following are included in the room rates: dishwasher detergent (or dish soap), all-purpose cleaner, detergent, a double-faced sponge, and a dishcloth.
Guests staying longer than one week can renew their choice of services at the reception at the end of each week.
For short stays (2 nights minimum), beds are made upon arrival and check-in is possible from 14:00 and check-out should be before 12:00 (according to availability, they may be possible until 17:00).
For week stays (7 nights minimum), beds can be made upon arrival for an extra cost per person.
A baby kit, suitable for children under 2 years weighing less than 15 kg can be requested at an extra charge. The kit includes: 1 cot, 1 high chair. Subject to availability.
A guarantee deposit of EUR 200 per apartment will be charged on the day of arrival and should be paid by cheque or credit card.
Accepted Credit Cards
Carte Bleue. Euro/Mastercard. Visa. American Express.