These are general hotel policies for
As they may vary per room type; please also check the room description.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Please Note: A deposit will be charged upon check in and is fully refundable upon checkout pending any possible damages.
Please be advised that Polo Towers will no longer be offering daily room cleaning, however mid-week cleaning will be provided.
A daily fee is charged for using the gym and guests must be 18 years or older. Please contact the hotel for more details.
The rooftop pool and spa will be closed 1 November 2013 - 15 March 2014, and guests may experience construction noise during the day. Please contact hotel for alternative pool options.
Accepted Credit Cards
Discover. Maestro. Euro/Mastercard. Visa. American Express.