These are general hotel policies for
City Seasons Al Hamra Hotel.
As they may vary per room type; please also check the room description.
Some nationalities can get an entry permit stamped in their passport upon arrival at the airport. Please check your visa requirements before travelling.
Please note that for Non Refundable reservations: Upon check-in, guests are required to present the credit card used to make the reservation. If the credit card's owner is not the person staying at the hotel, please contact the property in advance to request a third party credit card authorization form.
Guests are requested to present one of the following documents upon check-in:
- Original passport with visa page.
- Emirates ID card.
- UAE driver’s license.
Accepted Credit Cards
Diners Club. Euro/Mastercard. Visa. American Express.